Do Vien,
We were pleased and satisfied, great fun and expectational quality, Cong Ha was the Best prompt, knowledgable, a lovely personality. Son had to be the best driver, he made us feel safe.
We had great time!
Regards,
Boynton Frey
USA
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Thu Ha,
A very good tour, we saw a lot if sights. We will recommend tour to our friends in California. Mr. Tuan and Mr. Duc were helpful and knowledgable. We enjoy our trip
Jim Ketner
USA
Jketner@gmail.com
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Thu Ha,
Many thanks for your wonderful stay in Hanoi, Ha, we have really enjoyed your company and you fantastic stories and knowledge of this beautiful city and the local area. Hope your new baby is very quiet and has lots of sleeps! hahahahha!
Until we meet again when Michael becomes Prime Minister
All our very best!
Kathryn, Lindsay and Michael
Australia
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Dear Mr. Nguyen Tuan Anh
Arrived back in bangkok today after a wonderfully planned trip. We would just like to thank you for your arrangements, we really had a very good and enjoyable time.
The hotels were superb and of excellet standard . Tours were very good.
We would just like to let you know that our guides in Ho Chi Minh - Vu and driver Duc - were excellent they really went out of their way to help us, especially with the shopping.
Vu even helped carry our shopping in the markets today. We will certainly request these two for our future clients and even our return trips in the future.
Thomy and Tuan were also very good guides and would be requested also.
Once again thank you for your arrangements, we will definately use you for our clients bookings.
Kind regards
Tracy Dunn
Sales Director
South Africa
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Hi Thu Ha,
Thanks for your nice trip in Vietnam, all was excellent excepting too much time for payment at hotel, hope Vietnam bank system will be better in the near future
Kind regards,
Lucidi Group
USA
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We are quite satisfy with your services, our tourguide Mr. Phuong (smiley) is very helpful and friendly
Michelle Group
Singapore
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Dear Mr. Tuan,
We have safely arrived to Moscow and want to share with you our feedback about trip to Vietnam. We were very satisfied with speed and quality of communication between us. You were very flexible to all our request, including the last minute changes.
All agreed points on the agenda were fulfilled, visas were waiting at the airport, hotels quality were up to promised standards. All accommodation was paid by you, we did not faced any issues connected with payments between Handetour and hotels.
During our trip we met 5 different guides. All of them were very nice, professional, with good spoken language, flexible to our requests.
Cars quality was very high, the same with drivers skills. We felt safe all the time.
All the restaurants were at high standards, with good service and tasty food.
We liked very much your flexibility with our additional requests, outside of agreed scope. Especially your help with our additional luggage in Hanoi which we could leave with you.
Based on our experience from other markets, it is common practice that tourists are pushed by guides to visit dedicated shops with souvenirs. We are glad that it was not a case with you. We did not feel any pressure from your guides.
Twice during our trip our internal flights have long delays. However we understand it was not connected with Handetours.
We have really good time in Vietnam. If we would like to make it even better, we would suggest to revisit program of Nhatrang. At the morning we have visited public beach on the island which was not very clean and attractive. We could not find anything interesting for snorkling as it was mention in our plan. We are sure that there are more interesting places around Nhatrang.
In general, we are very impressed with Handetour. We will definitely use your company in the future and we can recommend it to others.
With best regards
Krystyna
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Dear Mr. Tuan,
I would like to wish you happy New Year. We are currently in Phan thiet at leisure, enjoying our last days in your beautiful country.
We had great time. We are very satisfy from all the services we have received until now. Guides were very professional, food was great, accommodation up to the expectations.
Dear Mr Tuan. We are VERY satisfy with all the service we have received. I believe that next year we will come back to Vietnam. I hope I will be able to use your reservation again.
Talk & write to you soon.
Best regards
Irek Zyzanski
Email: irek@zyzanski.com
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Dear Mr. Nguyen,
Thank you very much for guiding and for your love of your country. You go on developing and you will be the best!!!
Best regards,
Zamorin Vladimir
Email: vmirs@mail.ru
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Dear Ms. Lien
Thank you for the arrangement of our tour. The trip was very interesting and the group is mainly satisfied. the overall opinion is very good.
Thank you very much!
Alex
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Do Vien,
Got my friends from their feedback
We, Deaf friends of Singapore had a great time and good memories in South Vietnam. The tour was a well organized.
We were very happy with the guide and driver. They are understand and patience with our communication in gesture.
It was good that our guide, TAM’s efforts to explain patiently through his writing well with us for 5 days.
We would recommend to family, friends, to join. Some friends who will plan to Vietnam trip this year.
Yeah we agree with our friends all regarding the driving was fantastic and TU is tirelessly driving all day. TAM may have a little problem with vocal explanations. It is good that he can write English well. He is patient
with us. we are sure he may have heard other tour guides commented mockingly about us being deaf and etc. One of us noticed Tam was calm n unsmiling to them, and talk very little with them. On the whole, trip was well planned.
Hope we all can go again with Handetour arranging our trip to North Vietnam, Hanoi. :-p
One thing, we want our memorial photos which Tam supposed to give us as gift. We missed it.
Never mind. Thank you for Tam guided us to our dinner meals. It was very nice especially Hot Pot at the floating restaurant cruise for our best memorial.
We missed the local Vietnam food much.
Rgds
Bee hwa and friends
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Vietnam is a beautiful country, the driver was very careful, our tourguide Mr. Ha was very nice, is an excellent guide and make the whole trip very pleasant.
Guide is very good informed and spoke English very well. He is very friendly as well
Thank you
Ninas Voulgadidis
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Dear Tuan Anh,
Thanks so much for an enjoyable tour of saigon. We enjoyed very much, specially the shopping at benh tanh market. Our tour guide is very patient with us even if he waits for
hours, he does not complain and always with a smile. he is very good natured, thanks so much for giving us VINH for a tour guide.
Our hotel is very nice with the food which is excellent. I have one complain, the man at the
concierge yesterday before we left we asked for a paper bag to put our things that were not
accomodated in our luggage, he said yes and we waited for more than 30 minutes and when
i asked for it why its taking them too long to give us the bag coz the van is waiting, he answered angrily that its coming. so that we did not wait anymore for it and we left.
Anyway thank you very much again and best regards.
NATY LANSIGAN